Transformative Digital Solution Implementation

PRIVACY POLICY

Last updated: 14 August 2026

implement/Solution_ respects your privacy and is committed to protecting personal information handled through our websites, services, platforms, and business activities.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with implement/Solution_, including when you visit our websites, contact us, request a demo, subscribe to updates, apply for a role, or engage us for consulting, technology, transformation, AI, integration, cloud, or digital delivery services.

1. Who We Are

implement/Solution_ helps organisations turn business transformation into sustainable momentum by connecting strategy, digital capability, technology, architecture, integration, AI, delivery, and outcomes.

For the purpose of this Privacy Policy, “implement/Solution_”, “we”, “us”, and “our” refers to the implement/Solution_ business operating through its relevant entities, offices, websites, platforms, and services.

2. Personal Information We Collect

We may collect personal information directly from you, from your organisation, through our websites and platforms, or from third parties where permitted by law.

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Company or organisation name
  • Job title or role
  • Country or location
  • Information you provide in contact forms, demo requests, emails, meetings, proposals, or project discussions
  • Business, technical, operational, or transformation-related information provided during consulting or service engagements
  • Recruitment information, such as resumes, employment history, skills, qualifications, and references
  • Website usage information, including IP address, browser type, device information, pages visited, referral source, and interaction data
  • Communication preferences, including newsletter or marketing preferences

We may also collect information about an organisation’s systems, processes, workflows, goals, capability, resources, delivery activities, and outcomes where this is required to provide our services.

3. How We Collect Personal Information

We collect personal information when you:

  • Submit a contact form
  • Request a demo
  • Contact us by email, phone, website, or social media
  • Subscribe to updates or newsletters
  • Attend a meeting, event, webinar, or presentation
  • Engage us to provide services
  • Use our websites, platforms, or digital tools
  • Apply for a role with us
  • Provide information through your employer, client, supplier, partner, or representative

We may also collect limited technical information automatically through cookies, analytics tools, logs, and similar technologies.

4. How We Use Personal Information

We use personal information for purposes including:

  • Responding to enquiries and contact requests
  • Arranging demos, meetings, proposals, and service discussions
  • Providing consulting, technology, transformation, implementation, architecture, integration, AI, cloud, and delivery services
  • Operating, improving, and supporting our websites, platforms, and digital tools
  • Managing client, partner, supplier, and alliance relationships
  • Understanding business needs and recommending suitable services or solutions
  • Communicating updates, insights, newsletters, events, or marketing materials where permitted
  • Recruiting and assessing candidates
  • Managing contracts, billing, administration, reporting, and compliance
  • Protecting our systems, users, clients, and business from security threats, misuse, fraud, or unlawful activity
  • Meeting legal, regulatory, accounting, tax, insurance, and governance obligations

We will only use personal information for the purpose for which it was collected, a related purpose you would reasonably expect, where you have consented, or where otherwise permitted by law.

5. AI, Analytics, and Digital Tools

As part of our services, we may help organisations use data, systems, workflows, analytics, automation, and artificial intelligence to improve visibility, decision-making, delivery, and outcomes.

Where personal information is used in connection with analytics, automation, AI, or digital platforms, we aim to apply appropriate controls, which may include access restrictions, data minimisation, security measures, governance processes, and contractual protections.

We do not intentionally use personal information in AI systems in a way that is unfair, unlawful, or inconsistent with applicable privacy obligations.

6. Cookies and Website Analytics

Our websites may use cookies and similar technologies to:

  • Operate website features
  • Improve website performance
  • Understand visitor activity
  • Measure engagement
  • Support security and troubleshooting
  • Improve our content, services, and user experience

You can usually adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

7. Disclosure of Personal Information

We may disclose personal information to:

  • Our related entities, offices, personnel, contractors, and advisers
  • Technology, hosting, cloud, analytics, email, CRM, security, and business service providers
  • Professional advisers, including legal, accounting, tax, audit, and insurance advisers
  • Recruitment, background checking, or assessment providers where relevant
  • Business partners, alliances, or delivery partners involved in providing services
  • Government, regulatory, law enforcement, or dispute resolution bodies where required or permitted by law
  • A buyer, investor, or successor in connection with a business restructure, merger, sale, or transaction

We do not sell personal information.

8. International Transfers

implement/Solution_ operates across multiple countries and may work with clients, personnel, service providers, and partners in different jurisdictions.

Personal information may be stored, accessed, or processed outside your country of residence, including in countries where we operate or where our service providers host systems. Where required, we take reasonable steps to ensure appropriate privacy, security, and contractual protections are in place.

9. Security

We take reasonable technical, organisational, and administrative steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include access controls, secure systems, monitoring, staff awareness, supplier due diligence, confidentiality obligations, and security practices appropriate to the nature of the information.

No method of transmission or storage is completely secure. If we become aware of a data incident involving personal information, we will respond in accordance with applicable laws and our internal processes.

10. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, manage business relationships, comply with legal obligations, resolve disputes, maintain records, and protect our rights.

When personal information is no longer required, we will take reasonable steps to delete, de-identify, or securely archive it, subject to applicable legal, contractual, and operational requirements.

11. Marketing Communications

We may send you updates, insights, newsletters, event information, or service-related communications where permitted by law.

You can opt out of marketing communications at any time by using the unsubscribe option in the communication or contacting us. We may still send non-marketing communications, such as service, security, administrative, or contractual messages.

12. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal information we hold about you
  • Correct inaccurate or incomplete personal information
  • Request deletion of personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request portability of certain information
  • Complain to a privacy regulator or supervisory authority

To exercise your rights, please contact us using the details on our website. We may need to verify your identity before responding.

13. Children’s Privacy

Our websites, platforms, and services are intended for business and professional use. We do not knowingly collect personal information from children.

14. Third-Party Websites

Our websites may contain links to third-party websites, platforms, newsletters, social media pages, or partner services. We are not responsible for the privacy practices, security, or content of third-party websites. You should review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal obligations, or privacy practices.

The updated version will be published on our website with a revised “Last updated” date.

16. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact implement/Solution_ using the contact details published on our website.

You may also write to us at one of our listed office locations in Australia, the United Kingdom, Indonesia, or New Zealand.